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Case Study

Smart City IOC Dashboard

Majlis Perbandaran Kuala Selangor

A Smart City Integrated Operation Center (IOC) dashboard delivered for Majlis Perbandaran Kuala Selangor to provide unified situational awareness, municipal monitoring, and operational response support.

Project overview

The Kuala Selangor IOC dashboard was built to strengthen municipal visibility across smart city operations. By presenting operational information in one unified interface, the platform helps the council monitor conditions, identify issues earlier, and support a more coordinated response across teams.

Key capabilities delivered

  • Centralised dashboard for city operations and monitoring use cases
  • Unified situational awareness across municipal operational signals
  • Operational KPI visibility for day-to-day response and oversight
  • Flexible interface for leadership briefings and command-centre workflows

Delivery context

  • Delivered for a local authority smart city operational setting
  • Designed for practical monitoring, oversight, and cross-functional visibility
  • Supports municipal teams that need a shared operational picture for response planning

Operational outcomes

  • More consistent monitoring across city operations
  • Earlier visibility into issues requiring municipal response
  • Improved coordination between departments and operational stakeholders
  • A stronger smart city platform base for future integrations and reporting